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Technical Support Engineer

Revo is looking for Technical Support Engineers to join our expanding engineering department based in the UK

 

The role will involve:

  • Provide front end technical and sales support to dealers and end users (phone, email, social media support)
  • Process Dealer re-credit requests, code requests, and other required ‘dealer’ processes
  • When required install and setup software on customer vehicles
  • Contribute to the upkeep of support documentation for both internal and external use
  • Contribute to upkeep of Revo product libraries and Revo dealer suites
  • When available support dealers with ‘out of working hours’ requirements
  • Where applicable aid with technical research and testing
  • Support the Revo brand with event representation
  • Any other business
  • Working from our UK headquarters in Daventry, Northamptonshire

 

The successful applicant must possess the following:

  • General automotive knowledge
  • Experience of performance aftermarket upgrades
  • Ability to prompty and professionally answer support related queries in an intelligent and informed way
  • Excellent written and verbal communication skills
  • A Practical Engineering approach with good PC skills

 

The following experience would be beneficial:

  • Creation of technical reference material; datasheets, instruction manuals
  • Support of internal departments for new dealer sales, customer interaction, public events, magazine reviews/interaction
  • Dealer setup/training
  • Vehicle data capture/data analysis

 

What the company will offer the successful applicant:

  • Opportunity to grow with an innovative market-leading company
  • On going training
  • Competitive salary and benefits

 

Apply Now

To apply, please send your CV to Gary.Dunn@revotechnik.com


Job Summary

  • Position Title:
    Technical Support Engineer
  • Location:
    Daventry. Northamptonshire
  • Salary:
    Competitive salary and benefits
  • Available from:
    12/12/2022

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